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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A popup will open. It includes exhaustive information about all the actions that you can perform on that particular page. Each pop-up window opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast assortment of how-to video clips clarifying how to use our Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you need, have a look at our extensive FAQ section, which comprises questions asked by actual persons and provides practical solutions. We regulary update our Frequently Asked Questions database with new Q&A's so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can touch base with our great team of support engineers available 24x7 and eager to assist you with any problem. Each support ticket you open will be answered in less than 60 minutes (the average support ticket response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 314810

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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